US Expertise help clients achieve outstanding business performance and a clear competitive edge by delivering practical solutions to real needs. We deliver complex and difficult business initiatives on time within stringent cost and performance criteria. Our strong business and technical backgrounds ensure that complex projects involving technology deliver their full potential. We offer this expertise in the following key business activities.
1 Planning & Strategy Formulation
The vision that inspired the beginning or re-shaping of an enterprise is very rarely delivered on time to full expectation. In some cases, the vision and intended results may not have been clearly expressed. Consequently, the stakeholders' aspirations and the objectives in the business plan may not be delivered, and your customers' experience of your products and services may be less than was originally intended. In competitive environments, failure to deliver crisp, market-led propositions may damage the enterprise and, in some cases, prove fatal.
In addition, the objectives and goals set for different parts of the organization may not support—or may even conflict with—the organization's objectives as a whole. The mismatch of work to aspiration that results invariably slows the project down, creates unnecessary and costly rework once the project is launched and generally obscures the line-of-sight the business has to its customers.
Our approach is to ensure that the real work of the company is defined and reflected in the way it is organised so that the results which it produces support the company's aspirations.
- Review and align the company and organizational vision to objectives and goals.
- Define and plan corporate and departmental strategies.
- Ensure that the real work of the company is defined and reflected to support the company's aspirations.
Typical Consulting Activities
2 Delivery of Cross-functional Programs & Projects
Large programs are complex in nature, and successful execution often requires new technologies or significant changes to existing processes. US Expertise is able to successfully deliver large programs and complex projects because we understand how business processes, technology, people and organizations fit together, and how they need to be managed and balanced to achieve program objectives.
Well planned introductions of new technologies, business functionality, and changed processes, coupled with close coordination of outside vendors, internal teams and integration specialists enables US Expertise to execute projects on time and on budget.
- Manage significant change initiatives across business processes and technologies.
- IT application & infrastructure program management.
- Business process transformation & organizational change.
- Business and IT change management.
- Business analysis and process design.
- Set up Program Management office.
- Provide training in Project Management methodology & best practices.
Typical Consulting Activities
3 Business, Product & Service Launches
Launching a new business, product or service in a competitive market is very different from daily business operations. Careful planning and focus, coupled with a measured urgency, will make sure you deliver on time to meet market, investor, analyst and customer expectations.
And because we also understand how to quickly transition organizations from launch mode to a supportable, sustainable and operational business, US Expertise has enjoyed success in assisting clients take full advantage of a successful business, product or service launch.
- New business, product or service concept definition.
- Business case definition & planning for new initiatives.
- Product lifecycle strategy planning.
- Product management & development.
Typical Consulting Activities
4 Balancing of Program Portfolios for Maximum Value
When strategy and organizational direction has been established, the challenge is to establish and execute the programs and projects which will deliver that vision. Building a successful balanced program portfolio to deliver company objectives requires clear evaluation of business benefit, assessment of the costs and impact to implement, and an understanding of attainability.
The ability to manage and execute a program portfolio which supports teams in successful execution and delivers real value back to the organization, without layers of unnecessary bureaucracy and overhead, is the only way to operate a program management office. This is a cornerstone of our expertise.
- Business concept evaluation & prioritization.
- Implementation of Portfolio Management methodology & tools.
- Review and re-balancing of existing portfolios against strategic objectives.
- Program and project recovery and audit.
Typical Consulting Activities
5 Growth & Retention of Company Culture & Values
As companies mature and grow, they often need to undergo major change programs. Whether as a result of new business integration, or to provide the scalability demanded of a fast growing organization, retention of company values and culture is key. After all, that is what has driven the passion and helped your company to be so successful in the first place.
US Expertise helps companies to grow and scale, and sets up the framework and relationships which allow them to manage their costs and retain control when significant change is inevitable.
- Set-up, management and review of key vendor/partner relationships.
- "Health Check" of existing contracts and agreements.
- Operating on your behalf to manage external system integrators.
- Change management strategies & execution for major initiatives.
Typical Consulting Activities
6 Integration of New Acquisitions & Business Models
Maximizing business opportunity requires fast-paced decision making, while minimizing disruption to ongoing customer support and business operations.
US Expertise helps companies rationalize their organization, and integrate new business models quickly and efficiently, without losing momentum.
- Getting business units and services operational and integrated from Day 1.
- Business product and service integration.
- Development of roadmap and planning to merge business activities.
- Outsourcing strategies, selection and ongoing evaluation.
